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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Jacksonville are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Jacksonville in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Jacksonville.

Helpful resources for Jacksonville

Recent reports in Jacksonville

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lost ties near Camp Lejeune, Jacksonville

I am in Jacksonville, North Carolina, and I was rushing through the hallway outside the Marine Corps Base Gate at 5:20 PM last Tuesday when I realized my two ties were missing from my jacket pocket. I left a bag on a bench by the gate while I grabbed a quick coffee on College Street, and when I came back the ties were gone and the corridor had thinned out. They are blue silk with narrow navy stripes, one a gift from my grandfather and the other the tie I wore to my first big presentation. I am terrified at the thought of facing the week without them; they carry too much memory to replace.

near the Marine Corps Base Gate 5 days ago
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Saxophones lost near Jacksonville Music Academy

I lost my saxophones after practice at the Jacksonville Music Academy on Marine Boulevard in Jacksonville, NC around 6:15 p.m. last Friday. The black case shows a dent on the metal latch and a red strap hanging from one side, with two mouthpieces tucked in the front pocket. My hands were shaking when I realized they weren’t in the practice room anymore, and the empty hallway felt longer than it should. I miss them more than I expected; those instruments carried years of rehearsals and late-night gigs, and I just hope the person who found them kept them safe for their rightful owner.

near the Jacksonville Mall 12 days ago
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Lost photographs from trip in Jacksonville, NC

I'm Mia Thompson, and I lost a small black photo album yesterday afternoon in Jacksonville, NC. Around 4:30 p.m., I was near the entrance of the Jacksonville Mall on Commerce Street, shuffling through my bag when I realized the album wasn't with me. It's my family's wedding photos and a handful of scans from my grandmother's album—photos I'll never replace. The cover is leather with a faint scratch along the spine, and there's a torn corner from where I tried to fix it. These pictures mean everything to me, and I'd be grateful to be reunited with them.

near Jacksonville Mall on Commerce St 17 days ago
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Lost holiday decorations near Riverwalk Park, Jacksonville

Last Sunday around 6:45 p.m., I realized my holiday decorations were gone from the back seat of my car after a quick run to the New River Crossing shopping center in Jacksonville, North Carolina, United States. The bag held a wreath, a string of warm white lights, and several ornaments—all carefully saved for our family’s Christmas display. They mean a lot to us because they’ll brighten our home as my loved one returns from deployment. I searched Riverwalk Park and nearby lots near the Walmart to no avail. If you’ve found them, please check this listing on the site and help us get ready for the season.

Riverwalk Park area, Jacksonville 19 days ago
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Lost devices in Jacksonville, NC

Last Saturday at 8:15 p.m., I was grabbing a quick bite near the Jacksonville Mall and walking toward the New River Greenway when I realized my devices were missing from my backpack. I hustled back through the plaza, checked the seating areas, and asked a few nearby shopkeepers, but nothing turned up. Those devices hold work emails and family photos, and losing them has me stressed about privacy and deadlines. If you happened to find them, please keep them safe.

near Jacksonville Mall fountain, off Gum Branch Rd about 2 months ago
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Lost: Pins in Jacksonville, NC

Last night around 5:30 PM, I realized my enamel pins were missing after leaving the Walmart on Western Boulevard in Jacksonville. They include a tiny lighthouse pin, a pirate flag, and a compass, all gifts that mean a lot to me. I retraced my steps along the sidewalk by the entrance and around the bus stop near the parking lot, but they weren’t there. It’s a little thing, but it stings to lose something personal, especially when you’re trying to get through a busy week. I’m hopeful someone found them and can help get them back.

Walmart on Western Blvd, Jacksonville 3 months ago