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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around New Haven are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for New Haven in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving New Haven.

Helpful resources for New Haven

Recent reports in New Haven

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Lost Student ID near Yale campus, New Haven

I left my student ID on a bench by the Beinecke Rare Book & Manuscript Library around 9:30 pm last Thursday after a late study session. The card has my name and a Yale seal, and it’s essential for library access and campus buildings. I’m anxious about getting to class and continuing my work without it. I hope someone who found it kept it safe until I can retrieve it through the proper campus channels.

by the Beinecke Library entrance, Yale campus about 14 hours ago
Gold earring lost near Walnut Beach, Milford, CT lost L

Gold earring lost near Walnut Beach, Milford, CT

Lost on Friday, June 5, around 7:00 PM near the volleyball nets at Walnut Beach, Milford, CT. The earring is gold-colored with a distinctive decorative detail in the center (see photo). It has significant sentimental value. Please contact me if found. Thank you! 🙏

Sentimental
New Haven 17 days ago
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Lost organizers for workshop near New Haven Green

Hi, I'm Grace Bennett. I was getting ready for a community workshop when I realized my small tote of organizers had vanished around 6:45 p.m. on a Tuesday, near the New Haven Green in New Haven, Connecticut. I retraced steps along Chapel Street and Elm Street but couldn't find them. Inside were a handful of plastic organizers and label stickers we use to line up seating and materials. They were essential to our event and my mood dropped when I saw them missing, since the workshop starts tomorrow afternoon.

Near the New Haven Green, Chapel Street 19 days ago
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Navy Nike hoodie, size L, initials J.R.

I lost my navy blue Nike hoodie yesterday around 3pm near the Starbucks on York Street by the Yale campus in New Haven. It's a fleece-lined zip hoodie, size L, with white drawstrings that are a bit frayed. Inside the pocket, my initials 'J.R.' are written in black Sharpie, and there's a tiny coffee stain on the right cuff. It was a gift from my sister and means a lot to me; I wear it all the time and really need it back. If someone finds it, I’d be incredibly grateful for its return.

New Haven about 2 months ago
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Hand-painted ceramic vase with teal glaze

I lost my hand-painted ceramic vase yesterday around 3pm outside the Yale University Art Gallery on Chapel Street, right near the corner of York Street. It’s about 7 inches tall with a teal glaze and tiny white speckles, and there’s a delicate ivy leaf motif circling the neck. The bottom is signed with a small script that looks like 'M. Rao' and there’s a tiny chip on the rim from a spill last month. This vase was a gift from my grandmother, so it has sentimental value and I'm really hoping to get it back.

New Haven about 2 months ago
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Blue contact lens case with initials AH

I lost my CVS Health contact lens case yesterday around 5pm near the Starbucks on Elm Street in Downtown New Haven. It's a small pocket sized white case with a bright blue lid, slightly cloudy from wear, and there's a tiny crack along the bottom edge. Inside are two lenses and a faint optometrist sticker; the bottom is engraved with the initials AH. This case is essential for my daily routine and I really need it back. If you happen to find it, please message me and I’ll swing by to pick it up near that Starbucks or the Yale shuttle stop.

New Haven 2 months ago