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Lost your phone? Step-by-step recovery

Carrier contacts, Find My / Find My Device, and the local steps to recover or secure a lost phone.

Losing your phone in St Augustine is stressful, but acting quickly improves your odds of getting it back and limits the damage if it's gone for good. Work through these steps in order.

  1. Locate it remotely. Use Find My (iPhone) or Find My Device (Android) from another phone or computer to see the phone on a map, play a sound, and mark it as lost. Lost Mode locks the device and shows a contact message on the screen.
  2. Lock and message it. If it's nearby, the sound may be enough. If it isn't, enable Lost Mode and add a phone number where you can be reached.
  3. Call your carrier. Report the phone lost so they can suspend service and block the IMEI. This stops anyone running up charges and flags the handset across networks.
  4. Change key passwords. Update your email, banking, and social passwords, especially if the phone wasn't locked. Sign the device out of those accounts where you can.
  5. Report it locally. File a report with the police non-emergency line for St Augustine — a crime reference number is often required for insurance claims.
  6. Post a listing. Add a lost-phone listing for St Augustine so anyone who finds it can reach you privately.

Keep checking the map periodically — a phone that's off may reappear when it's charged.

Helpful resources for St Augustine

Recent reports in St Augustine

lost P

Gray Sony Bluetooth speaker with lime trim

I lost my gray Sony Bluetooth speaker yesterday around 3pm outside the Colonial Quarter on St. George Street, by the brick archway near the fountain. It's a compact Sony model about 6 inches tall, covered in gray fabric with a lime-green silicone bumper around the edges and a small dent on the bottom left. There are two stickers on the back—a tiny panda and a white label with my initials 'PP'—which should help identify it. It was a gift from my sister, and I really need it back for daily calls and playlists; losing it was frustrating and a bit sentimental.

St Augustine 2 months ago
lost K

Lost phone with black case and red dragon

My daughter in law lost her phone this morning, March 28th on St. George Street. It has a black case with a red dragon. Please email me if you find it. Thank you!

St Augustine 3 months ago
lost E

Lost pair of black wireless earbuds with scratched charging case near benches by the fountain at the waterfront park in St Augustine.

I lost a pair of black wireless earbuds while walking around the waterfront park in St Augustine yesterday afternoon. I might have dropped them near the benches by the fountain. They come with a small charging case that has scratches on it. If someone happened to find them, I would really appreciate getting them back as they have a lot of sentimental value to me.

Waterfront Park, St Augustine, Florida, United States 10 months ago
lost E

Lost black iPhone 13 in a black scratched case near Castillo de San Marcos, St Augustine.

I lost my black iPhone 13 while exploring the charming streets of St Augustine, probably around the Castillo de San Marcos area. I last remember using it to take photos before it accidentally slipped out of my pocket. It's in a black case with a few scratches. Please let me know if you've found it!

Castillo de San Marcos, St Augustine, Florida, United States 11 months ago
lost E

Lost black iPhone 12 with cracked screen near the historic district in St Augustine.

I lost my black iPhone 12 while walking around St Augustine near the historic district last Friday. It has a cracked screen, and it should have my contact information on the lock screen. I've been retracing my steps but haven’t had any luck finding it. If anyone happens to see it or picks it up, I'd greatly appreciate it if you could contact me.

Historic District, St Augustine, Florida, United States 11 months ago
lost J

Lost blue wireless Bluetooth headphones with a small scratch on the left ear cup near the historic district in St Augustine.

I misplaced my blue wireless Bluetooth headphones while walking near the historic district in St Augustine yesterday around noon. They have a small scratch on the left ear cup and are in good condition otherwise. I need them back since I use them every day for work calls.

Historic District, St Augustine, FL, USA 12 months ago