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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Rochester are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Rochester in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Rochester.

Helpful resources for Rochester

Recent reports in Rochester

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Lost Travel Bags, Rochester, MN

I was at Peace Plaza outside Mayo Clinic’s Gonda Building around 2:45 p.m. on Tuesday when I set my two travel bags down on a bench while I checked directions. A few minutes later I turned back and they were gone. The bags contain clothes and travel documents, the kind of items you can’t replace quickly, and I’m anxious about the trip ahead. The plaza hummed with people, and the fountain sprayed softly as I searched the surrounding walkways. If you saw two travel bags by Peace Plaza or near the Gonda Building that afternoon, please help.

Near Mayo Clinic, Gonda Building 7 days ago
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Lost avians near Mayo Clinic, Rochester

This morning around 6:15 AM, I realized my two parakeets were gone from their cage. I last saw them perched on the kitchen window sill by the Mayo Clinic campus near Peace Plaza, and they vanished when the cage door slipped. They’re small green birds, one with a yellow head, and they answer to Mango and Pico. I’m worried they’ll get frightened or lose their way in the early morning light, and my family misses their chirping around the house.

Urgent
near Peace Plaza, downtown Rochester 16 days ago
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Lost GPS devices near Mayo Clinic campus

I’m Noah Patel, and I’m scrambling after my GPS devices. This morning around 7:45 a.m., while I was walking near the Mayo Clinic campus on 1st Ave SW in Rochester, I must have dropped them somewhere along the sidewalk. They’re two compact devices, one in a gray case and the other in a blue case, both essential for navigation around town and for appointments. I rely on them every day, so being without them is stressful and disorienting. If someone found something that matches, it would mean a lot to get them back.

Outside Mayo Clinic campus, 1st Ave SW 27 days ago
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Lost toy train near Apache Mall, Rochester

Last seen Friday at about 5:45 pm near the Apache Mall entrance on Broadway Ave, Rochester, while we grabbed a quick snack and headed toward the car. It’s a small wooden train with a red engine and two cars; it’s well-loved and a bit dusty. My kid is really hoping to find it again, and I’d be grateful to anyone who sees this post and helps reunite us with it.

Sentimental
near Apache Mall, Broadway Ave, Rochester about 1 month ago
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Lost swimsuits near Peace Plaza, Rochester, MN

Hi, I’m Grace Olson. This afternoon around 3:45 p.m., I realized my swimsuits were missing from my gym bag after a walk around Peace Plaza in Rochester, MN, near the Mayo Clinic campus. I had changed after a swim at a hotel pool and set the bag down on a bench outside the Mayo Clinic Gonda Building while I checked my phone. The suits have sentimental value, one with a faded team logo and a small stain from a trip with my sister. I’m hopeful someone nearby found them and kept them safe until I could claim them. They’re likely somewhere close to Peace Plaza.

Peace Plaza, downtown Rochester, near Mayo Clinic Gonda Building about 1 month ago
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Lost sheet music near Peace Plaza, Rochester

At 9:45 a.m. on Tuesday, I realized a folder of sheet music I use for weekly rehearsals was missing from a cafe by Peace Plaza in Rochester. The folder is a light brown leather with a red ribbon bookmark and a few pencil marks on the edge. I’d just left a table to refill my coffee when I set the music down for a moment and someone bumped the chair. I’ve checked the Mayo Clinic campus shops and walked the block around Peace Plaza, but the pages are still nowhere to be found. The music is essential to my students and me, and I’m desperate to recover it and keep practicing. I miss those melodies already.

near Peace Plaza, Mayo Civic Center area about 2 months ago