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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Roanoke are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Roanoke in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Roanoke.

Helpful resources for Roanoke

Recent reports in Roanoke

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LOST Avians near Roanoke City Market

I am posting this as LOST: Avians. I was at Roanoke City Market around 3:30 p.m. today when two bright green parrots slipped from their carrier and flew toward the hills behind the Market. The first is a green parrot with a yellow beak, and the second a small blue and gray finch with a black ring around its eye. I have walked along Market Street and toward Mill Mountain Spur, asking vendors and walkers to keep an eye out, but they have not turned up yet.

Roanoke City Market, near the Market Clock 10 days ago
lost P

Lost travel visas near Market Square, Roanoke

This morning at 8:30 a.m. I was hurrying to catch the 8:45 bus on Market Street when my travel visas slipped out of a blue folder in my backpack. The folder held the visas and a few related documents, all crumpled from the morning rush. I last saw the folder on a bench outside the Market Square entrance by the Roanoke City Market Building around 8:30 a.m., and I must have dropped it as I checked my phone. I’m anxious about the trip I’m taking next week and really hope someone honest found them and kept them safe.

downtown Roanoke, near Market Square 11 days ago
lost M

Lost remote controls in Roanoke.

Last night at 7:15 PM, I realized my remote controls were missing from the living room of my Roanoke apartment near the Grandin Theatre. I’d just finished a movie and tucked the cushions back, so I must have left them on the coffee table and wandered off. They’re black with a small scratch on the silver trim, and I use them every evening for both the TV and streaming box. Losing them feels silly and a bit stressful because movie night isn’t the same without them. If you found a pair of black remotes near Grandin, please help me bring them back.

near the Grandin Theatre 15 days ago
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Lost microwave near Market Square, Roanoke

Hi, I’m Mia Carter. I lost my microwave from the kitchen of my Roanoke apartment. At 9:10 PM on Monday I finished cooking and stepped out to grab a bottle of water by Mill Mountain Park. When I came back inside, the microwave was gone from the counter and the power cord was still warm. It’s a stainless steel unit with a dent on the door and a small sticker on the top left. I rely on it for quick meals after long shifts, and it just isn’t the same without it. If you see something that matches, please keep an eye out around Market Square in downtown Roanoke—I’d be incredibly grateful to have it back.

Near Grandin Theatre, downtown Roanoke about 1 month ago
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Lost holiday decorations near Grandin Theatre, Roanoke.

On Saturday around 11:40 am I was loading holiday decorations into the car near Grandin Theatre when a gust knocked a box off the back seat. A string of multicolored lights and a handmade wreath ended up snagged on a light pole along Market Street. I searched the curb and nearby sidewalk, and a passerby helped me pull the remaining pieces from the road, but some ornaments disappeared. These decorations mean a lot to my family, so I hope whoever found them kept them safe until we can be reunited downtown.

near Grandin Theatre about 1 month ago
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Brown leather tote with gold hardware

I lost my brown leather Coach tote yesterday around 3pm. It's a medium-sized handbag, about 12 by 9 inches, with gold-tone hardware and a small Coach logo on the front flap. The inside has a bright pink lining and a tiny zipper pocket; there’s also a coffee stain near the bottom edge. I last saw it in the Roanoke City Market area on Market Street, specifically around the parking lot behind the Grandin Theatre. It means a lot to me—it's sentimental and was a gift from my grandmother. If anyone found it, please reach out; I’d be so grateful to get it back.

Roanoke about 2 months ago