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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Northwestern CT are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Northwestern CT in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Northwestern CT.

Helpful resources for Northwestern CT

Recent reports in Northwestern CT

lost M

Lost: pair of delicate silver-tone brooches.

Hi from Northwestern Connecticut. I was at the Torrington Public Library steps around 6:15 PM last Sunday when I realized my pair of brooches had vanished from my scarf. They’re small, about an inch wide, with a tiny blue stone set in a leaf motif, and they’re a keepsake from my grandmother. I retraced my steps from the library toward Prospect Street, but I must have dropped them somewhere along the way; it still hurts to think they’re gone.

near Torrington Public Library steps 12 days ago
lost L

Insulin pen in blue case with red heart sticker

I lost my NovoPen insulin pen in a blue protective case with a red heart sticker. It happened yesterday around 3:15 pm near Stop & Shop on Main Street in Northwestern CT. The case is a bit scuffed, and inside there's the white NovoPen, a small dent near the thumb grip, and two spare test strips. There’s a sticky note on the back with my doctor's name and patient ID, and this pen is essential for my daily diabetes management. If anyone finds it, please reach out—I really need it back.

Northwestern CT 30 days ago
lost P

Black matte Ray-Ban style frames, gold bridge, initials inside

I lost my black matte Ray-Ban style glasses with a gold bridge yesterday around 3pm near the Warner Theatre on Main Street in Torrington, Northwestern CT. They're standard adult size, with inside-right temple engraved 'AP' and a tiny scratch on the left lens edge. They're in decent condition otherwise, and I loved the subtle gold accent. They were a gift from my grandmother and really mean a lot to me—I’ve been wearing them every day and I really need them back. If you spotted them, please email [email protected] with 'Found glasses' in the subject.

Northwestern CT about 1 month ago
lost P

Lost iPhone 12 Pro in black OtterBox case

I lost my iPhone 12 Pro in Space Gray with a black OtterBox Defender case yesterday around 3pm. It was last seen near the Torrington Public Library on Main Street, right by the bus stop and the market entrance in downtown Northwestern CT. The screen has a noticeable crack along the bottom-right corner and there’s a pink PopSocket on the back. The wallpaper is a family photo collage, including a newborn niece—totally sentimental to me, and I’m really hoping it’s found. If you found it, text me or email me through this app—I'd be forever grateful.

Northwestern CT about 1 month ago
lost P

Red Osprey Daylite Plus 25L backpack with lime zips

I lost my red Osprey Daylite Plus 25L backpack yesterday around 3pm in front of the Torrington Library on Prospect Street, Torrington, in Northwestern CT. It’s a Daylite Plus in bright red with lime-green zipper pulls and a small blue front pocket. There’s a tiny fox patch sewn on the shoulder strap and the bottom corner is a little scuffed from hiking. Inside I kept a photo album from a family trip and a notebook with my grandmother’s handwriting. It means a lot to me and holds sentimental value. If someone found it, please reach out. I’d be incredibly grateful to have it back.

Northwestern CT about 2 months ago
lost P

Nintendo Switch OLED with red/blue Joy-Cons

I lost my Nintendo Switch OLED yesterday around 3pm near the Torrington Public Library on Prospect Street in Northwestern CT. It's in a black protective case with a clear shell, the console is white with red and blue Joy-Cons; there's a tiny dragon sticker on the back and a blue silicone grip on the left Joy-Con. There’s a small scratch on the bottom-right corner of the screen from a slip in my bag. This device has sentimental value—it's a gift from my sister and helps me unwind after long shifts, so I’d really appreciate getting it back if anyone found it.

Northwestern CT about 2 months ago