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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around New York City are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for New York City in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving New York City.

Helpful resources for New York City

Recent reports in New York City

lost G

Lost collars near Washington Square Park

Hi, I’m Grace Kim. I lost two dog collars last night around 9:45 p.m. in New York City, near Washington Square Park and Bleecker Street. One is a blue nylon collar with a silver buckle; the other is a red leather collar with tiny silver studs. I’d been walking in the Greenwich Village area when my dog suddenly darted toward the arch, and by the time I found her, the collars were gone. I’ve retraced the route along West 4th Street and through the park, hopeful that someone handed them in. I'm really anxious to get them back—my dog means the world to me.

Near Washington Square Park, along Bleecker Street 1 day ago
Lost passport lost A

Lost passport

I lost my passport,is looking like this

New York City 3 days ago
Lost suitcase; identify inside items to confirm ownership lost I

Lost suitcase; identify inside items to confirm ownership

Some relative of mine took the wrong suit case. If it's yours, you must identify the items inside.You have to be specific.

New York City 12 days ago
Lost promise ring; halo solitaire near Times Square lost J

Lost promise ring; halo solitaire near Times Square

recently lost my promise ring possibly near times square area or during transportation might look roughed up or dull waren james halo solitaire ring

Reward Sentimental +1
New York City 27 days ago
lost L

Lost USB drives near Grand Central

I was leaving my office near Grand Central Terminal in Midtown Manhattan, New York City, at 9:15 PM on Thursday when I realized my USB drives were missing from my bag. They hold work files I need for an upcoming deadline, and they’re a black 8GB with a red label and a white 64GB with a blue label. I’d been walking west along 42nd Street, then turning onto Vanderbilt Avenue, and I must have dropped them somewhere between the office and the subway. I’ve retraced the blocks from Grand Central to Bryant Park, but no luck so far. If they’re found, please return them to the site’s Lost and Found so I can recover them.

outside Grand Central Terminal, Midtown Manhattan 28 days ago
lost D

Lost driver's license near Herald Square, NYC.

I realized my driver's license was missing while I was leaving the 34th Street–Herald Square area around 9:40 p.m. last Friday, near the subway entrance. I retraced my steps from Times Square to Bryant Park, but I couldn't locate it anywhere along the busy sidewalks or on the benches. It's a blue New York State license with my photo, so I'm anxious about identity protection and getting back to my routine. If anyone has seen it, I’d be incredibly grateful for its return.

34th St–Herald Square subway entrance about 2 months ago