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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Madison are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Madison in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Madison.

Helpful resources for Madison

Recent reports in Madison

lost G

LOST: Photographs from Madison album

I was wandering down State Street in Madison around 3:30 p.m. last Saturday when I realized my photographs were missing from the blue leather album I carry everywhere. The photos include campus shots, a photo with friends at Capitol Square, and a sunset over Monona Terrace. They are priceless memories rather than valuable items. I retraced my steps from State Street to Capitol Square and toward the farmers market, but I came up empty. If they turn up anywhere near Capitol Square, please hold onto them for me.

Capitol Square, Madison 22 days ago
lost E

lost organizers near Capitol Square, Madison

I was loading groceries into my tote at 8:30 a.m. on State Street, just outside the Capitol, when my little set of organizers slipped from my bag and vanished into the morning crowd. They're clear plastic with purple and teal lids, about the size of a deck of cards, and I use them to separate cords, chargers, and small meds. My hands still smell like coffee as I retrace steps, thinking of the quiet corner where I last saw them near the bus stop by Capitol Square. I feel a mix of frustration and hopeful longing, because they're indispensable to keeping my tiny desk organized, and I’d hate to lose them forever.

Near Capitol Square, State Street, Madison 26 days ago
lost P

Tortoiseshell Warby Parker glasses with blue case

I lost my tortoiseshell Warby Parker glasses yesterday around 3pm near Capitol Square on State Street in Madison. They’re light acetate frames with a slim gold bridge and a blue soft case that I usually keep in my tote. The left temple has a tiny scratch and there’s an engraving 'PP' on the inside of the right temple for quick ID. They were a gift from my aunt last year, so yeah, they’re sentimental and I really need them back. If you find them, please drop me a message—I’d be eternally grateful.

Madison about 1 month ago
lost P

Blue ceramic saucepan with wooden handle, sentimental gift

I lost a blue ceramic saucepan with a light wooden handle yesterday around 3pm near the Starbucks on State Street in Madison. It’s a 2.5-quart pan, glaze glossy blue with a small chip on the inside rim and a tiny hairline crack near the base of the handle; the bottom has the initials 'A.J.' etched in. It’s been in my family for decades and was a gift from my grandmother, so it means a lot to me. If you found it, I’d be incredibly grateful to get it back—it's not just cookware, it’s a memory.

Madison about 1 month ago
lost P

Blue Nike running shorts with white trim

I lost my royal blue Nike running shorts, size M, with white piping and a small reflective swoosh on the left leg. I was out for a run yesterday around 3pm and I must have dropped them near Capitol Square on State Street in Madison. The fabric is a bit faded from training, with a tiny snag on the back pocket and a faint sweat stain at the waistband. They mean a lot to me because they were a gift from my sister and I wear them most days for long runs - really hoping someone picked them up and can return them. If you found them, I’d be grateful to reunite them with me; I can meet near the Madison Public Library or around Capitol grounds.

Madison about 1 month ago
lost P

Blue Gooby dog harness with lime stitching

I lost my blue Gooby dog harness for my beagle Milo yesterday around 3pm outside the State Street Starbucks near Capitol Square in Madison. It's a small size with neon lime stitching and reflective straps, and it has a tiny paw-print ID tag engraved with Milo's name and my phone number. The harness is a little dirty from the walk, and there's a small dent on the D-ring—the tag is easy to spot if you shine a light. Milo and I really rely on it; it's sentimental and helps him stay calm on our adventures. If anyone found it, please reach out—I’d be so grateful to get it back.

Madison about 2 months ago