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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Fairbanks are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Fairbanks in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Fairbanks.

Helpful resources for Fairbanks

Recent reports in Fairbanks

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Lost driver's license in downtown Fairbanks

I’m Sophie Andrews. I’m visiting Fairbanks and holding onto a lot of worry about my Driver’s License. I sat down for a coffee at Kaladi Brothers on Cushman Street around 6:15 p.m. last Friday, and I must have left the license on the table outside the Morris Thompson Cultural Center while I checked my bag. It’s a standard blue card with my photo; I’m anxious because I need it for travel and IDs. I carried it in my wallet, and losing it has me feeling unsettled.

Urgent
outside Morris Thompson Cultural Center on Cushman Street 26 days ago
lost P

Black iPhone 12 Pro in blue OtterBox case

I lost my black iPhone 12 Pro yesterday around 3pm outside the Morris Thompson Cultural Center on Cushman Street in Fairbanks. It’s in a blue OtterBox case with a small maple-leaf sticker on the back, and there’s a noticeable crack along the top edge. The phone holds a lot of sentimental stuff—family photos, and a contact list for my sister—so I’m really hoping to get it back. I had last used it while grabbing a coffee at the shop next to the bookstore on Cushman before heading toward the library. If anyone found it, please text me; I’d be forever grateful to get it back.

Fairbanks about 1 month ago
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Black Samsonite briefcase with red interior

I lost my black Samsonite briefcase outside the Fred Meyer on Airport Way in Fairbanks yesterday around 3pm. It's a slim, slightly scuffed black leather case with a brass name tag on the front engraved 'P. Patel' and a bright red microfiber lining that peeks out when the zipper opens. Inside, there are a handful of manila folders, a yellow legal pad, and a tiny USB-C drive labeled 'Q3 Proposal' tucked in the inner pocket. The case means a lot to me; it also holds some old photos from my grandfather, so I really need it back for work and keepsakes.

Fairbanks about 2 months ago
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Giro MTB helmet with neon stripe (Fairbanks)

I lost my black matte Giro MTB helmet, size M, with a neon yellow stripe along the rim. Yesterday around 3pm I was biking from my apartment near the University of Alaska Fairbanks toward College Road, and I left it outside the Fred Meyer on College Road by the bike racks. It's a gift from my sister and I really rely on it for safe rides around town. There's a small scuff on the rear and two tiny scratches on the visor, plus the neon stripe makes it easy to spot if you’ve seen it.

Fairbanks about 2 months ago
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Gray tote bag with red lining, lost

I lost my gray canvas tote bag yesterday around 3pm near Golden Heart Plaza by the transit center on Cushman Street in downtown Fairbanks. It's a medium-sized bag with a bright red lining and a small tear along the left seam. Inside there's a spiral notebook with notes from class, a reusable coffee mug, and a faded photo of my grandfather tucked in the pocket. The bag has sentimental value to me; I really need it back because the notebook has important notes for my finals this week. If anyone found it, please let me know—it's not just stuff, it's memories.

Fairbanks 2 months ago
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Golden Syrian hamster with white blaze

I lost my golden Syrian hamster yesterday around 3pm near the Morris Thompson Cultural Center on 2nd Avenue in downtown Fairbanks. He's tiny, the size of a ping-pong ball, with a fluffy golden coat and a white blaze on his forehead. He wears a light blue fleece harness with a tiny silver bell, and there's a small black dot on his left ear—easy to spot if you know him. He’s always been a bit shy but curious, and this little guy means the world to my daughter; he’s been with us since before Christmas, a gift that’s sentimental. If you’ve seen him or someone found him, please reply here or email me at [email protected]. Thanks so much.

Fairbanks 2 months ago