Lost wallet or purse — immediate steps

The first moves to make when your wallet or purse goes missing — cards, ID, and protecting yourself from fraud.

A lost wallet or purse in East Anglia means two jobs at once: stopping fraud and replacing what's gone. The first hour matters most.

Freeze your cards. Open each bank's app and freeze or cancel every debit and credit card. Most apps let you lock a card instantly and order a replacement.
Check for unfamiliar activity. Review recent transactions and report anything you didn't make.
Protect your identity. If ID was inside, take steps to guard against identity theft and consider a fraud alert or protective registration.
Replace your ID and licence. Start replacements for your driver's licence or ID card through the relevant authority for your area.
Retrace and report. Contact the last places you visited in East Anglia and report the loss to the police non-emergency line if it may have been stolen.
Post a listing. Add a lost-wallet listing for East Anglia — many wallets are handed in and reunited this way.

Helpful resources for East Anglia

Cifas Protective Registration
Protect against ID fraud after losing documents
GOV.UK — replace a driving licence
Replace a lost UK driving licence
Action Fraud
Report card fraud or identity theft

Recent reports in East Anglia

lost P

Set of keys on blue paw-tagged fob

I lost my set of keys yesterday around 3pm near the Market Place in Norwich, East Anglia. They're on a matte silver keyring with a blue enamel paw-tag and a tiny brass compass charm. The bundle includes five keys: a Yale house key, a slightly worn car key, and a couple of spare keys with a pink sticker, plus the paw tag itself has a small chip. This set matters a lot to me—it’s my daily carry and both my flat and bike lock keys are on it; I'd really appreciate getting it back.

East Anglia 4 months ago

lost P

Keys on red lanyard with fox charm

I lost my keys yesterday around 3pm outside the Norwich Market in East Anglia, near the Theatre Royal entrance on Market Street. They’re on a red fabric lanyard with a small green fox charm, and there are three keys: a brass front-door key, a silver spare, and a blue car key with a tiny remote. The lanyard is a bit frayed at the top and the fox charm has a small scratch on its nose. This set is really important to me—it opens my grandmother’s flat and carries sentimental value. If anyone spotted them, please drop me a message; I’d really appreciate getting them back.

East Anglia 5 months ago

lost E

Lost rectangular-shaped brown-framed glasses last seen in a café in East Anglia.

I think I lost my glasses while visiting a café in East Anglia last Saturday. They are rectangular-shaped and have a brown frame. I last remember taking them off to read a menu, and when I left the café, I forgot to put them back on. If anyone finds them, I'd really appreciate it!

Café, East Anglia, United Kingdom 11 months ago