Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around East Anglia are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
Keep your reference. Save any report number so you can chase it up.
Post a listing. Add a listing for East Anglia in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving East Anglia.

Helpful resources for East Anglia

National Rail lost property
Items lost on trains

Recent reports in East Anglia

lost O

LOST terrariums in East Anglia

Late Monday evening around 7:45 PM, I realized my terrariums were missing from the bench outside Norwich Station on Prince of Wales Road after a quick plant shopping trip in the city center. They are small glass containers with tiny succulents and a smidge of moss, tied with twine, and they mean a lot to me as they remind me of my sister's love of gardening. I retraced my steps through the market area and along Prince of Wales Road, but I couldn't find them. If anyone saw them or picked them up, I would be eternally grateful to have them back.

Outside Norwich Station on Prince of Wales Road 2 days ago

lost A

Lost handheld and console in Norwich, East Anglia

Last night, around 8:30 PM, I realized my handheld and console were missing after a walk along the River Wensum by Norwich Castle. I retraced my steps from Tombland toward Castle Meadow, hoping the glow of the screens would catch someone’s eye, but I came up empty. The handheld is a compact black device and the console is a small gray unit I use to unwind after shifts at the market. These things aren’t just gadgets to me; they’re tied to plans for weekends away and quiet evenings by the Norfolk Broads, and I’m desperate to have them back.

near Norwich Castle, Tombland 3 days ago

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Lost Breeds in East Anglia

Today at 11:15 AM, I LOST my Breeds folder on the Number 8 bus near Norwich Station, heading toward Elm Hill. The green folder with a yellow label reading 'Breeds' was in my bag, and I felt a jolt of panic as the bus pulled away. Inside is a collection of breed notes and pedigrees I’ve been compiling for weeks, so losing it would set back my research and plans. I’m hoping someone found it and kept it safe on the quiet streets around Norwich Market, near Norwich Cathedral, where I often stop.

near Norwich Cathedral, Elm Hill 6 days ago

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Lost studs in Norwich, East Anglia, United Kingdom

I was strolling back from the Riverside Market near Norwich Castle, along the Riverside Walk, around 6:25 pm on Wednesday when I realised my studs were gone from my coat pocket. They’re two tiny silver studs with clear crystals, the pair I wear daily with almost every jumper. One back is a little bent and the other has a tiny scratch on the face. Losing them hit me hard, since they were a gift from my gran and feel like part of me. If you happened to spot a glint of metal near the Castle Meadow or by the riverbank around that time, please help me locate them.

near Norwich Castle, Riverside Walk 14 days ago

lost H

Lost hamsters in Norwich, East Anglia

Hello, I am Harriet Miles. I was near Norwich Market at 7:42 PM yesterday when my two hamsters, Poppy and Noodle, slipped from their cage in my bag. They are tiny, fluffy, with one sandy and one grey coat, and they love to hide in wheel hubs and under coats. I have searched the streets around Castle Meadow and Market Place, but they are nowhere to be found and I am worried sick. If you have seen small paws or a loose cage around Norwich Market or the Castle Meadow area, please let the site know.

Norwich Market, Castle Meadow area 17 days ago

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Lost: Holiday Decorations in East Anglia

Hi, I’m Isla Turner. I misplaced my holiday decorations somewhere in East Anglia, most likely Norwich. I last saw them last Thursday around 7:15 p.m. in Norwich Market Place, near the statue of King William IV, while I was sorting through bags to get a closer look at the lights. The container is a red tub with a white snowflake lid, packed with baubles, tinsel, and a little lantern. I’ve retraced the route along Haymarket and Gentlemen’s Walk and along the Riverside, but nothing turned up. The decorations are important to me; they brighten my home in the long, busy weeks leading up to Christmas.

Norwich Market Place, East Anglia 18 days ago