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Lost

Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Boston are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Boston in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Boston.

Helpful resources for Boston

Recent reports in Boston

lost G

lost: Toasters in Boston near Fenway Park

Last Tuesday around 7:15 p.m., I was in my apartment on Commonwealth Avenue when I realized my two toasters were missing from the kitchen counter. They’re a matching black chrome set, a gift from my grandmother, with a small dent on one corner and a faded sticker on the bottom. I must have left them by the window after I boiled water for tea, and when I turned back they were gone. It may sound silly, but these toasters are part of my morning routine and I’m devastated to think someone else is using them now. If they turn up anywhere near Fenway Park or Back Bay, I’d be grateful to get them back.

near Fenway Park 11 days ago
Red Nautica wallet lost; green card inside lost K

Red Nautica wallet lost; green card inside

Perdí mi cartera Marca Náutica color rojo el 15 de mayo, dentro contiene la tarjeta verde a nombre de Kimberly V. La última vez que la usé fue alrededor de las 11:40pm en el tren línea roja estación Broadway, luego cambié hacia la línea naranja, pudo hacerse salido del bolso. hacerla llegar si alguien da con ella Apartado de correos 309 Old Colony Avenue South Boston , Ma 02127 Agradezco su ayuda Ofrezco agradecimiento.

Reward Urgent
Boston 20 days ago
lost A

Black leather Coach wallet with gold monogram

I lost my black leather Coach wallet yesterday around 3pm near the Boston Public Library in Copley Square. It’s a slim bi-fold about 4.5 by 3.5 inches, with a gold monogram 'KB' on the inside and a tiny coffee stain on the back. Inside are my driver’s license, a couple of credit cards, and some coffee-shop receipts from the day it disappeared. It means a lot to me—it was a gift from my mom and holds sentimental value. If anyone found it, please let me know; I can describe the monogram and the stain to confirm it’s mine.

Boston about 1 month ago
lost A

Navy blue US passport in leather sleeve

I lost my navy blue US passport yesterday around 4pm outside the Prudential Center on Boylston Street in Boston. It's a standard passport booklet, a bit worn with a thin black leather sleeve. The cover has a small crease on the lower edge and there's a coffee stain on the back of the sleeve. It contains important documents and sentimental value; I really need it back for an upcoming trip, and I'm worried about the time I have left.

Boston about 1 month ago
lost P

Silver flute in black case with dent near lip plate

Yesterday around 3pm my silver Yamaha student flute went missing. I was outside the Boston Public Library in Copley Square, near the Boylston Street entrance by the fountain. The flute is silver with light scratches on the bell and a small dent near the lip plate; the case is a black hard-shell with a panda sticker on the inside lid, and there's a blue microfiber cloth tucked in the pocket. It was a gift from my grandmother, so it has sentimental value and I'm really hoping to get it back for band practice this week. If you found it, email me at [email protected]; I’d be forever grateful.

Boston about 2 months ago
lost P

Gold-tone heart pendant necklace with ruby

I lost my gold-tone heart pendant necklace yesterday around 3pm on Newbury Street near the Boston Public Garden's Arlington Street entrance. It's a slender 16-inch chain with a small ruby set in the center of a heart pendant, and the back is engraved with 'MZ.' There's a tiny wear mark near the clasp. This necklace was a gift from my grandmother and has a lot of sentimental value; I really need it back. If you’ve seen it or picked it up, please reach out—I'll be forever grateful to get it back.

Boston about 2 months ago