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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Albany are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Albany in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Albany.

Helpful resources for Albany

Recent reports in Albany

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Lost organizers near Albany Civic Center, Albany

On Sunday at 2:20 p.m., I misplaced a bundle of organizers (binders, calendars, and color-coded tabs) for our local charity bake sale. The bag was in the back seat of my car while I walked from Broad Avenue toward the Albany Civic Center for a quick vendor setup, and when I returned the seat was empty. These organizers keep our volunteer roster and schedules in order, and losing them throws everything into confusion. If you found a tote of organizers with bright labels, please return it to the site so our team can get back to planning the event.

Albany Civic Center parking lot, Broad Ave 2 days ago
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Family photographs lost near Albany Mall.

On Sunday around 4:10 PM, I was leaving the Albany Mall after grabbing a quick coffee and realized my box of family photographs wasn’t in my tote. They’re old black-and-white prints and a few color shots, all tucked into a weathered envelope with my grandma’s handwriting. I remember walking toward Riverfront Park and maybe dropping them near the entrance by the benches along the Flint River trail. These photos are all I have left of a family I’ve lost touch with, and I’m really hoping they turn up with a kind stranger who understands how much they mean.

Urgent
near the Albany Mall entrance by Riverfront Park 12 days ago
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Lost student ID near downtown Albany, GA

I was leaving the Albany State University library around 7:45 PM yesterday after a late class when I realized my student ID wasn’t in my pocket. It must have dropped somewhere between the library and the Albany Civic Center parking lot near Oglethorpe Boulevard. The card is a standard laminated ID in a brown leather sleeve with a blue lining. I really need it for exams and building access this week, so I’m anxious to get it back. I hope someone picked it up and handed it in at the campus police desk or the arena.

near the Albany Civic Center parking lot 13 days ago
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Lost sheet music near Albany Municipal Auditorium, Albany

Grace Williams here. At 3:15 PM Sunday I realized my sheet music for the recital was missing from my backpack. I’d been in the Albany Theatre District, rehearsing outside the Albany Municipal Auditorium on Pine Street. I left the binder on a chair while I stepped to the vending area across the street for a quick tea. When I returned, the chair was empty and the music was gone. The sheet music is in a blue binder with a few bent corners and a coffee stain on one page. The recital is next Friday, and I’m anxious about the missing pages. If anyone saw it near the auditorium or on Pine Street, please let me know.

Outside Albany Municipal Auditorium, Pine Street 15 days ago
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Lost toaster in Albany, Georgia

I left a shiny stainless toaster on my kitchen counter at home, and by Tuesday night it was gone. I was unloading groceries into my apartment on Magnolia Street around 7:15 PM when I realized it wasn’t there anymore. The toaster has two slots and a brushed-metal finish—easy to spot if you know a kitchen that’s lived in. I rely on it every morning for quick breakfasts before classes at Albany State University, and I’m kicking myself for leaving it behind. If you’ve seen it around the Albany Mall area, I’d be grateful to hear it was found.

near Albany Mall 21 days ago
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Blue US passport with dented corner

I lost my blue US passport yesterday around 3pm near the Empire State Plaza on State Street in Albany. It's a standard navy-blue passport book with the official seal on the cover, a few travel scratches, and a small coffee stain along the edge of page 12. The bottom-right corner is creased from a loose zipper pocket in my bag. Inside the back cover there's a tiny sticker from a World Traveler Club I joined last year. It's essential for my upcoming work trip, and I’m really hoping it turns up before my flight this Friday. If anyone found it, I’d be grateful to get it back—message me here.

Albany 2 months ago