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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around West Midlands are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for West Midlands in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving West Midlands.

Helpful resources for West Midlands

Recent reports in West Midlands

lost H

Lost Rabbits near Bullring, Birmingham

Hi, I’m Hannah Patel, and I lost my two rabbits somewhere near the Bullring Shopping Centre in Birmingham at about 7:45 PM last Friday. They slipped from their carrier when I was hurrying along Corporation Street toward the tram stop, and I didn’t notice until I was by the canal-side at Brindleyplace. The bigger one is a fluffy grey lop with a pink nose, and the smaller is a sandy-colored youngster with dark ears. I’m worried and miss them terribly—they’re friendly pets who respond to their names, and the city feels a little quieter without them. If anyone recalls seeing two rabbits darting off near the Bullring, I’d be grateful for any sighting.

near the Bullring Shopping Centre 11 days ago
lost I

Lost saxophones near Custard Factory, Digbeth

I was leaving a late rehearsal near the Custard Factory in Digbeth around 9:15 pm on Friday, and somewhere along Digbeth High Street I must have dropped my two saxophones. They're more than instruments to me; they're the sound of gigs with my mates and the years I've spent playing around Birmingham. The cases are labeled with my initials and a little sticker of a cartoon rabbit, a reminder of a bus ride home from the city orchestra last winter. I retraced from the Custard Factory through the Jewellery Quarter toward Birmingham New Street, but they vanished into the evening, and I'm hoping someone picked them up and kept them safe.

near the Custard Factory, Digbeth 13 days ago
lost C

Lost: sports equipment outside the Bullring, Birmingham.

At about 7:15 p.m. last Friday outside the Bullring Shopping Centre on Broad Street in Birmingham, I realized my Equipment for Various Sports was gone. I’d just finished a quick practice and set my bag down while I grabbed a coffee from a nearby stall. When I looked back, the bag and its contents—a football, a tennis racket, and shin guards—were missing. I’m hoping someone nearby picked it up and handed it in here, because those items mean a lot to me and I’m anxious about replacing them.

near the Bullring Shopping Centre about 1 month ago
lost G

Lost microwaves in Birmingham, West Midlands.

I lost my microwaves yesterday around 7:15 p.m., in the kitchen of my flat near Birmingham New Street Station in West Midlands, Birmingham / West Midlands, United Kingdom. They were tucked behind the kettle beside a pile of mail and a half-empty takeaway box. The flat feels quiet without them, and I keep thinking about the hum I’ll miss when I cook quick meals after long shifts. If you were in or near the Bullring Shopping Centre area and saw them, I’d be grateful for any lead.

Near Bullring Shopping Centre about 1 month ago
lost P

Blue Le Creuset Dutch oven, 24 cm, chipped lid

I lost my blue Le Creuset 24 cm Dutch oven yesterday around 3pm near the Bullring Shopping Centre, by the New Street Station exit in Birmingham, West Midlands. It’s the heavy blue enamel Le Creuset with a small chip on the rim and a pale scratch on the lid’s knob. It was a gift from my grandmother and means a lot to me; I cook with it weekly, and I’m really hoping to get it back. If anyone found it, please drop it off at the West Midlands Lost & Found desk by Grand Central or text me here; I can share more details and meet up nearby.

West Midlands about 2 months ago
lost A

Burgundy UK passport with travel pages

I lost my burgundy UK passport yesterday around 3pm near Birmingham New Street Station, by the Grand Central concourse. It's the standard burgundy passport in a black leather sleeve, with a small coffee stain on the back cover and a faint crease along the bottom edge. I'm supposed to travel soon, so I really need it back; it's the only ID I have for international trips and it feels important beyond the travel itself. If you found it, drop me a message at [email protected] and we can arrange a quick handover somewhere in West Midlands.

West Midlands about 2 months ago