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Lost

Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Southeast Alaska are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Southeast Alaska in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Southeast Alaska.

Helpful resources for Southeast Alaska

Recent reports in Southeast Alaska

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Lost shopping bags near Mendenhall Glacier Visitor Center

At 7:15 PM last Thursday, I realized my two shopping bags were missing as I was leaving the Mendenhall Glacier Visitor Center parking lot. I had a blue reusable tote and a couple of grocery bags with a loaf of sourdough, a warm scarf, and a small notebook tucked inside. The windy path along the overlook near the glacier offered a breathtaking view, but my stomach dropped thinking they might have been picked up by someone else. I hope they’re somewhere safe, especially the notebook with my plans for the weekend.

Mendenhall Glacier Visitor Center parking lot 4 days ago
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Lost radios near Juneau ferry terminal

I lost Radios after a kayaking trip at 5:40 pm on Monday, near the Juneau ferry terminal in Southeast Alaska, Alaska, United States. One radio sits in a green nylon case, the other in a gray pouch with a yellow zipper. They’re essential for keeping track of the crew when we’re out on the water, and I’m anxious without them.

near the Juneau Small Boat Harbor about 1 month ago
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Lost gym clothes after spin class near Juneau Arts & Culture Center

Hi, I'm Ava Thompson. After a 6:15 pm spin class at the Juneau Arts & Culture Center, I realized my Gym Clothes were LOST from the locker. The set includes gray leggings and a black racerback top with a red trim—my reliable training kit for weekend hikes. I felt a wave of panic and a little despair, thinking of the miles I’ve logged and the workouts that kept me going through the rain. They’re not just fabric to me; they mark progress and timing. If someone found them, please drop them off at the center so they're easy to return. I’d be grateful to have them back.

near the Juneau Arts & Culture Center, Southeast Alaska about 1 month ago
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LOST: Student ID near Juneau Ferry Terminal

I lost my student ID this morning around 9:15 a.m. at the Juneau Ferry Terminal, just as the catamarans pulled away and the wind cut through my jacket. I must have dropped it while I was juggling maps and receipts to catch a last-minute ferry. The ID has a blue lanyard and a simple campus logo, and I feel exposed without it because I use it to access campus services back home. I retraced from the terminal along the boardwalk toward the Mendenhall Park loop and back through the ticket kiosk, hoping it turned up somewhere on the wet concrete or under a bench.

near the Juneau Ferry Terminal about 2 months ago
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Lost coins near the Juneau waterfront

On Thursday at about 6:10 p.m., I realized I lost coins while walking along the Juneau waterfront near the Mt. Roberts Tramway. The coins are a small keepsake collection from my grandfather—one old silver dime and a couple of worn quarters—and I’ve carried them with me for luck whenever I hike in Southeast Alaska. They’re not valuable, but they mean a lot to me, and I’ve been tracing the harbor boardwalk hoping to spot them again. If found, I’d be endlessly grateful to have them back in my pocket.

Near the Mt. Roberts Tramway, Juneau, AK 3 months ago
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Lost postcards in Southeast Alaska, Alaska

I was wandering around Juneau’s downtown on a drizzly afternoon when I realized I’d left a small stack of postcards in my daypack on the way to the Alaska State Museum. It was around 2:20 PM last Friday when I must have set them down near the museum while I browsed souvenir stalls. The cards feature memories from a summer cruise along the Lynn Canal and have notes on the backs from friends. Losing them feels like dropping a piece of home into the mist. If you found them, please respond through the site.

Near the Alaska State Museum, Juneau 3 months ago