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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Southwest VA are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Southwest VA in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Southwest VA.

Helpful resources for Southwest VA

Recent reports in Southwest VA

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lost: My ties near Southwest Virginia Mall

I was wrapping up errands at the Southwest Virginia Mall on Jefferson Street around 1:30 PM last Saturday when I realized my ties were missing from my tote. I had them draped over a chair at the coffee kiosk while I chatted with a vendor about quilts. They’re a dark navy silk with a thin silver stripe and they belonged to my late grandfather, which makes them feel heavy to lose. If someone finds them, I’ll feel relief and a quiet ache, like he’s guiding me to keep the memories close.

Jefferson St, near the Mall coffee kiosk 4 days ago
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Bus tickets lost near Norton City Hall, Main Street

I was outside Norton City Hall on Main Street around 6:45 PM last Friday when I realized I had lost a stack of bus tickets. They were for a Greyhound trip to Roanoke, tucked into a blue folder in my daypack. I'm anxious because the coach leaves early tomorrow and I can't replace them at the station. If someone found them, please hold onto them until I can arrange a pickup through the Lost-and-Found on the site.

Norton City Hall, Main Street 5 days ago
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lost flutes in Southwest VA, near Barter Theatre

I was wrapping up a rehearsal at Barter Theatre in Abingdon around 6:45 PM on Tuesday, June 3, when I realized my flute case wasn’t where I left it. It’s a silver concert flute in a black case with a small dent near the headjoint. I’ve played it since college, and the thought of losing it after a long drive home makes my stomach ache. If you found a flute near the Barter Theatre lobby or tucked behind a seat by the curtain, I’d be grateful for any information. I’m holding out hope a kind soul picked it up and left it somewhere safe. Thank you for keeping an eye out in southwest Virginia.

near Barter Theatre box office, Abingdon 10 days ago
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Lost travel adapters in Southwest Virginia

I lost my travel adapters last Tuesday around 8:15 PM near Market Square in Roanoke, Southwest Virginia. I had them in a small black pouch in my backpack when I stopped for a quick bite and now they are gone. They are essential for charging my phone and camera when I travel, and I feel a little unsettled without them. If someone saw a black pouch near the Market Square entrance, I would really appreciate any sighting.

Market Square entrance, Roanoke 11 days ago
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Lost: Student ID in Southwest VA

This morning around 9:10 a.m., I realized my student ID was missing somewhere near the Radford University Library in Southwest Virginia. It’s a white plastic card with my photo and the Radford seal; it’s easy to spot if you have it. Without it, I can’t get into the library or take exams, and I’m scrambling to sort things out before finals. If you’ve seen it, please let me know so I can replace it as soon as possible.

Urgent
near Radford University Library 27 days ago
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Lost pins in Southwest Virginia

Lost pins on Southwest VA, around Breaks Interstate Park, last Saturday around 6:20 p.m. I was hiking the trail to the overlook when I realized several small enamel pins were missing from my backpack. They’re tiny, bright, and meaningful—the kinds I wore on family trips for luck. I retraced the route along the muddy path and back up toward the overlook, but I didn’t find them. If you came across a few small pins on a muddy trail near Breaks Interstate Park overlook, those could be them.

near the Breaks Interstate Park overlook, trailhead about 1 month ago