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Lost something on public transport?

How to track down an item left on a bus, train, tram, or taxi by contacting the right transport operator.

Items left on buses, trains, trams, and taxis around Southwest TX are usually handed in to the operator's lost property team — the trick is contacting the right one quickly.

  1. Identify the operator. Note the route, line, or company and the rough time. Each operator runs its own lost property process.
  2. Submit a lost property report. Use the operator's online form or phone line as soon as possible; recovered items are logged against your description.
  3. For taxis and rideshare, contact the driver or company directly through your booking or app receipt.
  4. Keep your reference. Save any report number so you can chase it up.
  5. Post a listing. Add a listing for Southwest TX in case a fellow passenger picked it up.

Check the local transport resources below for the operators serving Southwest TX.

Helpful resources for Southwest TX

Recent reports in Southwest TX

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Lost Driver's License near San Jacinto Plaza, El Paso

I was at San Jacinto Plaza in downtown El Paso, Southwest TX, Texas, United States, around 3:10 PM on Tuesday when I realized my Driver's License had slipped from my wallet. The wallet is brown leather with a dented zipper, and the license bears my photo. I am anxious about flights and errands until I can prove I am me again. If anyone turned it in or found it, I would be grateful to have it returned.

by San Jacinto Plaza, downtown El Paso 16 days ago
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Lost microwaves in Southwest TX, last Friday night.

I’m Ava Martinez, living in Southwest TX. I realized my microwaves were gone around 7:45 pm last Friday, after I finished cleaning up near the market on Main Street in my town. The kitchen felt empty and a little off, like the room had swallowed something practical I rely on daily. I keep two microwaves for reheating leftovers after long days, and losing them has left me scrambling for quick meals and wondering when I’ll feel normal again.

Market on Main St, Southwest TX 27 days ago
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Insulin pen with blue cap and heart sticker

I lost my insulin pen yesterday around 3pm outside the Mall del Norte entrance near the food court in Laredo, Southwest TX. It’s a white NovoPen with a light blue cap, about 5 inches long, tucked in a small black nylon carrying case that’s a bit scuffed from daily use. The case has a tiny red heart sticker on the front and a scratch along the zipper. This pen is essential for my diabetes management and I’m really hoping someone found it and can help me get it back. If you found it, please email me at [email protected] so we can arrange a safe handoff.

Southwest TX about 1 month ago
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Ryobi 18V cordless drill, green body

I lost my Ryobi 18V cordless drill with a green body and black grip yesterday around 3pm in the Home Depot parking lot on North Mesa Street in El Paso. It's a Ryobi One+ drill with a 1/2-inch chuck, and the housing has a small dent near the chuck; the battery has blue painter's tape with the word DAD on it. It also comes with a black nylon carrying case and a few used drill bits. Since I'm in Southwest TX, I’d really appreciate getting it back—it's my go-to for weekend projects and it was a gift from my dad.

Southwest TX about 2 months ago
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Leopard gecko lost from Exo Terra terrarium

Hey, I lost my leopard gecko Nova yesterday around 3pm, right here in Southwest TX near the Bassett Place Shopping Center in El Paso. She's a small lizard, about 4 inches long from snout to tail, with a pale yellow body and dark brown speckles, and a slightly lighter tail with faint ring marks. She lives in a blue Exo Terra glass terrarium, lid with a slightly dented hinge, inside my apartment. The terrarium is near the living room window by the patio door. The microchip in her left hind leg is 9854, so if a vet or shelter scans the chip, they should find me. I last had her in that living room, and she has a distinctive crescent-shaped scar on the back of her neck and two tiny white specks near the base of her tail. Losing her really stresses me out--she's been with us for years and it's our daughter's pet.

Southwest TX 2 months ago
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Keys on black leather keyring with red 'Home' tag

I lost my keys yesterday around 3pm in the parking lot behind Cielo Vista Mall in East El Paso, Southwest TX. They’re on a black leather keyring with a red plastic 'Home' tag and a small brass compass charm dangling from it. The set includes several house keys and a Toyota fob; one key has a blue sticker that reads 'Desk' on the back. There’s a faint coffee stain on the leather from this morning’s cup. This set is my lifeline—my apartment and car keys—and I’d really appreciate getting them back!

Southwest TX 2 months ago