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Lost

Lost your phone? Step-by-step recovery

Carrier contacts, Find My / Find My Device, and the local steps to recover or secure a lost phone.

Losing your phone in Glens Falls is stressful, but acting quickly improves your odds of getting it back and limits the damage if it's gone for good. Work through these steps in order.

  1. Locate it remotely. Use Find My (iPhone) or Find My Device (Android) from another phone or computer to see the phone on a map, play a sound, and mark it as lost. Lost Mode locks the device and shows a contact message on the screen.
  2. Lock and message it. If it's nearby, the sound may be enough. If it isn't, enable Lost Mode and add a phone number where you can be reached.
  3. Call your carrier. Report the phone lost so they can suspend service and block the IMEI. This stops anyone running up charges and flags the handset across networks.
  4. Change key passwords. Update your email, banking, and social passwords, especially if the phone wasn't locked. Sign the device out of those accounts where you can.
  5. Report it locally. File a report with the police non-emergency line for Glens Falls — a crime reference number is often required for insurance claims.
  6. Post a listing. Add a lost-phone listing for Glens Falls so anyone who finds it can reach you privately.

Keep checking the map periodically — a phone that's off may reappear when it's charged.

Helpful resources for Glens Falls

Recent reports in Glens Falls

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LOST: Remote controls near Crandall Park.

Last Tuesday around 8:30 p.m., I realized the remote controls were missing after I stepped out to grab a snack at home. I must have dropped them in the hallway outside my apartment on Cooper Street, near Crandall Park. They’re a standard black two-pack, one with a small crack on the corner, the other with a slightly different texture. I’ve retraced steps and checked the couch cushions, but they’re still gone, and I miss flipping through channels after work.

Cooper Street hallway, near Crandall Park 17 days ago
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Black Sony WH-1000XM4 headphones in gray case

I lost my black Sony WH-1000XM4 headphones yesterday around 3pm in Glens Falls. They were in a matte black finish, over-ear with a slightly worn leather headband, inside a gray soft-case with a blue travel tag. The right ear cup has a faint scratch and the left cushion has a tiny indentation from daily use. I had them tucked under the bench near the Crandall Park entrance on Glen Street, after a quick checkout at the nearby coffee shop. They’re essential for my remote work calls and music, and it would mean a lot to get them back!

Glens Falls 4 months ago
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Nintendo Switch OLED neon blue/red Joy-Cons

I was at the Glens Falls Public Library on Warren Street yesterday around 3pm when I realized my Nintendo Switch OLED in its gray protective case wasn’t in my bag. It’s the Neon blue and red Joy-Con model with a Pikachu sticker on the dock, and there’s a small dent on the bottom left corner. I last remember using it near the library steps while I chatted with a friend, and I retraced my steps toward the CVS on Broad Street, but I must have dropped it somewhere along the sidewalk. This thing means a lot to me—it was a gift from my sister, and I really need it back.

Glens Falls 5 months ago